Customer Newsletter
July 2026
Your regular round-up of product updates, insights, expert guidance and resources that enable you to deliver results and stay ahead.
Past Editions Community
Explore this month’s top picks, designed to help you drive greater impact and value with Flexera
This month's highlights are designed to help you make more confident technology decisions, learn from your peers, and navigate the opportunities and challenges of a rapidly evolving cloud and AI landscape.
- Join an interactive Ask Me Anything session with College Board on August 11 to hear how they’re improving ServiceNow CMDB data quality, strengthening governance, and building a trusted foundation for automation, AI, and better business decision-making. Bring your questions and learn practical approaches you can apply to improve confidence in your own technology asset data.
- Flexera Live is our in-person roadshow designed to help technology leaders gain clarity, control, and confidence in the new AI economy. Join us in New York City on July 29, or at an upcoming stop in Sydney, Munich, San Francisco, or Chicago, to hear practical ITAM and FinOps strategies from peers and Flexera experts.
- Share your experience with Flexera on G2 and get a $50 gift card
This is just a snapshot of what’s available to you below – dive in and enjoy the read!
Product updates
Help shape Flexera AI Cost Management: Apply for the early access program
AI adoption is accelerating, but many organizations lack visibility into AI usage, costs, and value. Flexera's AI Cost Management Early Access Program gives participants the opportunity to evaluate upcoming capabilities designed to help organizations understand, manage, and optimize AI investments.
Early Access participants will collaborate directly with our product team, provide feedback on product direction, and gain limited access to new functionality before general availability.
Interested in participating? Apply for the Early Access Program. Applications will be reviewed individually to help ensure a strong fit for the program. Apply here.
Snow Atlas: Product performance and license compliance enhancements
The latest Snow Atlas updates are designed to help you work more efficiently, improve visibility, and stay ahead of compliance requirements. New enhancements include support for exporting datasets of up to 1 million rows directly to Microsoft SharePoint, certification for the latest ServiceNow CMDB, updated VMware vSphere license compliance reporting, and significant performance improvements to the Files per Computer report.
See all Flexera Product Release Notes and visit the Flexera Learning Center to learn about new features, best practices, and product training.
Flexera One ITAM: New enhancements to help manage OLVM and IBM compliance risk
Recent enhancements to Flexera One IT Asset Management provide greater visibility into Oracle Linux Virtualization Manager (OLVM) environments and help organizations proactively manage IBM sub-capacity compliance risk. New capabilities automatically identify IBM-licensed environments running technologies that are approaching or have reached end of support, enabling teams to plan upgrades, reduce compliance exposure, and make more informed decisions. Customers can also gain visibility into OLVM infrastructure to support more accurate license compliance reporting and management.
See all Flexera Product Release Notes and visit the Flexera Learning Center to learn about new features, best practices, and product training.
Flexera One IT Visibility: Container Inventory Overview now available
Gain a unified view of your Kubernetes environment with the new Container Inventory Overview report. By bringing together clusters, nodes, pods, and containers in a single view, teams can more easily monitor container health, track adoption trends, identify infrastructure lifecycle risks, and access detailed inventory insights. The result is greater visibility into container workloads and the underlying infrastructure, helping organizations improve governance, planning, reliability, and operational efficiency across their container ecosystem.
Learn more in the product documentation notes here.
These updates are also covered in our latest product updates blog here.
Want the full list of product updates? Dive into our release notes and community blogs for all the details.
Voice of the customer
Augury runs AI and Kubernetes workloads on Spot VMs and saves 80%
How do you reduce cloud costs without sacrificing performance or scalability? Learn how Augury, a leader in machine health and process health solutions, transformed its Azure Kubernetes Service (AKS) environment with intelligent automation. By optimizing infrastructure and increasing Spot VM adoption, Augury simplified operations, improved efficiency, and achieved up to 80% savings while confidently supporting both production and AI workloads.
A leader in global analytics and publishing gains visibility and lowers software costs
When a leading global information analytics and publishing company moved most of its technology estate to the cloud, it faced growing challenges around visibility, software asset management, and cost control. Discover how Flexera's Technology Intelligence Platform helped the organization gain actionable insights, improve software visibility, and identify opportunities to reduce the total cost of software ownership while supporting better business decisions.
Share your experience with Flexera on G2 and get a $50 gift card
Share your experience with Flexera on peer review site G2 and help others make more informed decisions. We’ll send you a $50 gift card (for all reviews submitted between July 22 and September 28, 2026) as a thank you.
It only takes a few minutes to write a review, and your insights are valued by Flexera and your peers.
What's new
Mike Jerich on leading Flexera’s next chapter
Flexera has entered a new chapter with Mike Jerich stepping into the CEO role. In this message, Mike shares his vision for helping organizations gain greater control of increasingly complex technology environments through a unified approach to ITAM, FinOps, SaaS Management, Cloud Cost Optimization, and AI Cost Management. He also highlights Flexera's continued investment in the Flexera One platform and commitment to helping customers make smarter decisions about technology value.
See why we feel our customers continue to trust Flexera
Flexera was recognized in the Customers' Choice quadrant in the 2026 Gartner® Peer Insights™ Voice of the Customer for Software Asset Management Tools report and received the highest Willingness to Recommend score among vendors included in the report. See what customers are saying and explore the trends shaping the software asset management market.
Flexera was named a Leader in the 2026 Gartner® Magic Quadrant™ for SaaS Management Platforms
Gartner’s 2026 Magic Quadrant for SaaS Management Platforms names Flexera a Leader and provides deep insight into the challenges IT leaders face as SaaS and AI adoption accelerates.
The research highlights why SaaS management is now a board-level concern:
- Through 2028, over 70% of organizations will centralize SaaS application management using a SaaS management platform (SMP)
- Through 2028, organizations that fail to attain centralized visibility and coordinate SaaS life cycles will overspend on SaaS by at least 25%
- Through 2029, organizations that do not centrally monitor and manage SaaS-hosted AI tools will incur at least 50% higher expense and will be at least five times more likely to experience a cyber incident than those that do.
Only 31% of organizations have visibility into AI software as spend surges, Flexera 2026 State of ITAM Report reveals
The 2026 Flexera State of ITAM Report was published last month and reveals a growing disconnect between rapid AI adoption and organizations ability to manage it effectively. While nearly half of organizations are already tracking AI as part of their software spend, only one third (31%) reported having accurate visibility into AI software. At the same time, 59% of respondents say wasted AI spend has increased year over year, highlighting rising cost pressures as enterprises adopt AI at scale and it becomes a core spending category.
A new way to prioritize vulnerability risk
As vulnerability volumes continue to grow, identifying which issues require immediate attention is more important than ever. Discover how NIST's new Likely Exploited Vulnerabilities (LEV) metric helps organizations assess risk more effectively and improve vulnerability prioritization.
FinOps metrics vs. performance: Are you measuring what matters?
Cloud cost savings are important, but they are only part of the FinOps story. This article explores the difference between tracking FinOps metrics and measuring FinOps performance, helping organizations understand how to align cloud spending with business outcomes. Learn how to focus on the measures that drive accountability, demonstrate value, and support better technology decisions.
What you should know from the Databricks Data + AI Summit 2026
From AI innovation to the evolving data platform landscape, Databricks Data + AI Summit 2026 introduced a range of new capabilities and industry developments. Catch up on the most important announcements and discover the trends that are shaping the future of AI, analytics, and technology investments.
FinOps X 2026: 20+ announcements every FinOps leader should know
Missed FinOps X 2026? This recap highlights more than 20 key announcements and trends from the industry's leading FinOps event. Explore the latest developments in cloud cost management, AI, FinOps practices, and technology optimization, and learn what they could mean for your organization's technology and financial strategy.
Understanding the New Economics of AI Consumption
As AI vendors increasingly adopt token-, credit-, and consumption-based pricing models, understanding what you are using and what it is costing has become more complex. In this blog, we explore how AI is reshaping traditional SaaS pricing, the challenges organizations face in managing AI-related spend, and why visibility is critical for maximizing value while avoiding unexpected costs.
Webinars
Our webinars are designed to help you get more from Flexera solutions—whether it's learning new strategies, hearing from peers, or solving real challenges. Join live or catch up on-demand and take away insights you can apply right away.
On August 11 you will have the opportunity to ask College Board anything
Join us on August 11 for an interactive Ask Me Anything (AMA) session and hear directly from College Board about their journey to improving ServiceNow CMDB data quality, strengthening governance, and building a trusted foundation for automation, AI, and better business decision-making. You'll gain practical insights to help you improve the quality of your own technology asset data, overcome common governance challenges, and increase confidence in the data that drives business outcomes. Bring your questions and learn from a fellow Flexera customer as they share real-world lessons, common pitfalls, and proven approaches that you can apply within your own organization.
Get more value from Snow Atlas with our first Office Hours on August 17
Join our first Snow Atlas Office Hours session on August 17 for practical guidance on Usage Metering and Health. Led by Snow Atlas experts Mike Snyders, Customer Readiness and Programs Director, and Andy Mason, Senior Digital Solutions Success Manager, this interactive session combines hands-on training with live Q&A, giving you the opportunity to learn best practices, explore different use cases, and get answers to your questions. Whether you're looking to improve your product adoption, optimize your current environment, or make the most of the capabilities available to you, you'll leave with actionable insights you can apply right away.
Events
Flexera Live: Gain clarity, control and confidence in the new AI economy
AI is transforming how organizations manage technology investments, but it is also creating new challenges around visibility, governance, and cost control. Join Flexera Live to learn how leading organizations are gaining control of technology spend across AI, SaaS, software, and cloud. Hear real-world customer stories, explore practical strategies for managing AI investments, and leave with actionable insights to help your organization reduce waste, manage risk, and drive innovation.
Upcoming Roadshows:
- July 29 - New York City
- Aug 12 – Sydney
- Sept 15 – Munich
- Sept 16 – San Francisco
- Sept 23 - Chicago