Customer Newsletter

September 2024

Welcome to the September edition of your customer newsletter!

Our united Flexera team is busy once again with fresh innovations and updates designed to enhance your experience. In this issue, you'll discover the latest product advancements, industry insights and helpful resources to support your journey with us.

Thank you for being a valued customer — we're excited to keep moving forward together!

Past Issues Community

A note from our CEO, Jim Ryan

Flexera One launching IT Visibility
with Technology Intelligence Platform

Flexera One IT Visibility is now built on our new Technology Intelligence Platform, a next-generation data and analytics platform for high-quality, normalized, curated, contextualized and actionable insights. As a unified data model, the Flexera Technology Intelligence Platform provides a reliable representation of the IT assets across your organization. With it, Flexera One IT Visibility leverages an advanced analytics engine that includes:

  • Flexible reporting
  • API extensibility
  • Faster processing and normalization
  • An accelerated data pipeline to your CMDB (including ServiceNow) and technology ecosystem
READ THE PRESS RELEASE LEARN MORE

Join our next Customer Town Hall

Join us on Wednesday, October 30, for our virtual Customer Town Hall. We’ve designed this engaging session to bring you closer to our senior product leadership and give you the opportunity to hear firsthand about the major milestones we’ve hit in 2024 — and where we’re header in 2025. We’ll also cover the latest product highlights and what they mean for you before finishing this session with a live Q&A in which our leaders will answer your questions.

RESERVE YOUR SPOT TODAY

User Groups

ITAM User Group

Join us on Tuesday, November 19 for our virtual ITAM User Group. We will have Flexera product updates and other useful information to share with you. We look forward to seeing you there!

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Cloud User Group

Join us on Wednesday, November 20 for our virtual Cloud/FinOps User Group. We will have Flexera product updates and other useful information to share with you. We can’t wait to connect with you!

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Customer spotlight

Tim Kremer of Allianz talks about his experience with Flexera

Allianz Technology gains cost transparency on public cloud consumption and optimization recommendations with the help of Flexera One Cloud Cost Optimization.

SEE ALL CASE STUDIES

Product updates

Cloud Cost Optimization

Commitment dimensions in tabular view – GA release

Functionality that provides details on commitment dimensions (reserved instances, savings plans, etc.) is now available to all customers in a general availability release. These details, including billing entity, commitment ID, and commitment name were previously only available for select customers in a beta release.

Additional labels for Kubernetes cost analysis

The Kubecost Flexera Exporter tool has been enhanced to generate additional labels that capture cluster and namespace names. These labels are ingested alongside existing Kubernetes resource labels. With these new labels, you can define tag dimensions based on familiar Kubernetes terms such as cluster and namespace, making cost analysis more intuitive.

Tag dimensions now available in recommendations tables

Flexera has long supported tag dimensions, custom dimensions specific to an organization that are used to allocate and view cloud spend more granularly. You can now use these tag dimensions to filter and group recommendations in rate and usage reduction recommendation tables, providing further in-depth insights into cloud spend and allocation.

What's new

Heads up! Snow Globe is joining forces with Flexera Community

We are thrilled to announce the upcoming launch of our brand-new community site! We’ve been hard at work on this vibrant, collaborative space that merges the best of Snow Globe and the Flexera Community, and we can’t wait to unveil it towards the end of this year.

What can you expect from our new community space?

  • Fresh content: Dive into blogs, how-to guides, troubleshooting tips, and best practices
  • Engaging discussions: Connect with a broader community of experts and peers to share your goals and challenges
  • Updated recognition: Collect new badges and achieve higher recognition level

Please note:

Once the site goes live, the URL will change to https://community.flexera.com/ as well as https://flexerasoftware.my.site.com/ for single sign-on.

What’s next:

We'll provide detailed instructions to help you get started as the launch date approaches, and we’ll transition you to the new site at the time of launch.

Stay tuned for updates as we get closer to the big reveal!

LEARN MORE

What’s new at Flexera August 2024

Welcome to the first installment of our new product updates blog series! We are constantly working to provide our customers with cutting-edge solutions and technology. This series will showcase our latest capabilities, features, improvements and innovations designed to help you maximize the value of our products.

READ NOW

FinOps for AI: 8 steps to managing AI costs and resources

As with other cloud resources, visibility and accountability are essential for optimizing AI usage. This blog post uncovers how the FinOps framework provides a solid foundation for AI optimization even as gaps may exist in how AI services are offered and consumed.

READ NOW

Where do you start when it comes to rationalizing your SaaS portfolio?

Is your SaaS portfolio expanding beyond control? You’re not alone. With the average organization using over 400 different SaaS applications, it’s easy to see how redundancy, inefficiency and security risks can creep in. In this blog post, we dive into the critical steps for rationalizing your SaaS portfolio to create a more efficient, secure and scalable SaaS landscape.

READ NOW

Ensuring SAM and FinOps success with managed service providers

In this complimentary Gartner® report, Cut Software and Cloud Costs With the Right SAM and FinOps Managed Service, you’ll discover a step-by-step framework which will help you:

  • Avoid common pitfalls in selecting a provider
  • Clearly define the mandate and scope of work for your MSP
  • Structure the SOW to support long-term program success

Download your copy and start learning how to achieve maximum value from your MSP relationship today.

READ NOW

Level up Your cloud game with our Cloud Maturity Assessment

Ready to see how your cloud setup can work even better for you? In just 10 minutes, our Cloud Maturity Assessment will give you personalized insights into your cloud infrastructure, operations, and governance.

We’ll highlight where you’re already excelling and uncover areas that could use a little fine-tuning, so you can make smarter decisions that drive efficiency and cut costs. Plus, you'll get tailored action points designed just for your organization.

Take the free assessment now and get your customized results in less than 10 minutes—it’s quick, easy, and all about helping you succeed.

TAKE THE ASSESSMENT

Webinars

Monthly SAM Best Practices Webinar

Software asset management (SAM) is a discipline with great benefits—but also great challenges. This webinar series aims to unite and educate SAM practitioners and executives. Each hour-long session will typically cover news for 10 minutes before a deep dive into a topic announced one week prior.

Join us for the next session on October 3.

REGISTER NOW

Why Upgrade from Flexera Snow License Manager to Flexera Snow Atlas

Join Matt Williams and Jason Barnhill in a "5 in 25" discussion: Why Upgrade from Flexera Snow License Manager to Flexera Snow Atlas. In 25 minutes, we’ll cover 5 topics, including advantages to upgrading, common misperceptions, and how to upgrade.

REGISTER NOW

Top tips to drive down cyber risk

Discover how to reduce cyber risk and protect your organization with Flexera's expert insights. In this webinar, you'll learn how to proactively identify and address security vulnerabilities across your IT ecosystem. Get actionable strategies to enhance your cybersecurity posture, reduce risks, and ensure compliance—all while optimizing your tech investments. Don't miss this opportunity to safeguard your organization.

REGISTER NOW

Getting and using accurate IT data

You can’t make good decisions with bad data. Unlock the power of accurate IT data to drive smarter decisions with Flexera's on-demand webinar. Learn how to gather and leverage precise IT asset data to optimize your tech investments, reduce costs, and improve operational efficiency. This webinar offers actionable insights on ensuring data accuracy, managing complex IT environments, and making informed business choices. Watch now to discover how better data leads to better outcomes!

WATCH NOW

Coming to a city near you

Technology Intelligence Roadshow 2024

The Technology Intelligence Roadshow is a global event series created to connect technology leaders and practitioners across the industry. Each event dives into critical topics and forward-looking themes—like IT priorities, the intersection of ITAM and FinOps, and IT sustainability—designed to help you stay ahead in today’s evolving landscape.

Don't wait to register—seating is limited at each roadshow to ensure a highly engaging experience.

New York: October 2 (Last stop in the series)

We look forward to seeing you!

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In case you missed these

Congratulations to all winners and honourable mentions

On July 31, Flexera announced the winners of our 2024 Technology Intelligence Awards at a virtual awards ceremony. These awards recognize organizations that have demonstrated exceptional achievements in leveraging technology intelligence to drive growth, innovation and positive impact. Submissions received this year exceeded last year’s entries and came from customers of all sizes, industries and program maturity levels around the globe. 

We send our sincerest congratulations to all winners and honorable mentions!

Mark your calendars: In 2025, the program will be open for submissions on March 1.

READ THE PRESS RELEASE
Technology Intelligence Awards logo

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