Reduce risk by extending governance beyond point‑in‑time compliance
Many organizations believe they’re “covered” because ServiceNow reports show compliance. In reality, compliance is often fragile and dependent on point‑in‑time data, manual reconciliation, and reactive cleanups.
As your IT environments grow, audits become harder, SaaS sprawl increases, and risk resurfaces between reporting cycles.
According to the 2026 State of Cloud Report, managing cloud spend remains the top cloud challenge despite widespread adoption of FinOps teams and cost tools. The implication is clear: insight alone isn’t enough. Sustainable outcomes require operating models, governance, and repeatable practices that turn data into insight, and insight into control.
In this session, we look at how to move beyond “tick‑box” compliance and build control that actually holds up over time. Join experts James Dalley, and Clayton Starko for a practical conversation, during which you’ll learn how to set up governance, working cadences, and data foundations that help reduce risk on an ongoing basis—not just during audits—and give teams the confidence to make better decisions across software, SaaS, and cloud environments.
What we'll cover:
- Why point‑in‑time compliance creates hidden risk as IT, SaaS, and cloud environments scale
- Common failure points in compliance‑led operating models (including manual cleanup, reconciliation gaps, audit fatigue)
- How to move from compliance signals to sustained control that holds up between audits
- Governance models that extend beyond reporting and support ongoing risk reduction
- Practical operating cadences that help teams spot issues earlier and avoid reactive work
- The data foundations required to turn insight into confident decisions across software, SaaS, and cloud
Who should attend?
This session is for teams responsible for reducing risk and maintaining control over time, including:
- IT Asset Management (ITAM) and Software Asset Management (SAM) leaders
- ServiceNow platform owners and data governance leads
- SaaS, cloud and FinOps teams scaling environments beyond point‑in‑time reporting
- Risk, compliance and audit teams looking to reduce reactive cleanup
- IT and operations leaders accountable for sustained governance, not just compliance results
Clayton Starko
Director, Solutions Architecture & Advisory
Flexera
Clayton Starko serves as a leader within Flexera's Solutions Architecture & Advisory division, with a strategic focus on IT Asset Management (ITAM) and ServiceNow. Clayton is dedicated to enabling customers to achieve tangible business outcomes using Flexera’s solutions, including optimizing outcomes for those utilizing ServiceNow. Clayton possesses deep practical experience in IT Service Management and IT Management, establishing himself as a trusted advisor in navigating complex technical landscapes.
James Dalley
Senior Director, Customer Success
Flexera
James Dalley serves as a Senior Director, Customer Success, with a strategic focus on Software Asset Management (SAM), IT Asset Management (ITAM), FinOps, and SaaS optimization. With over 17 years of experience, James is dedicated to helping organizations achieve measurable business outcomes by aligning technology solutions with strategic objectives.
He brings deep expertise across SAM, ITAM, IT Security, and Service Delivery, consistently driving cost optimization, risk reduction, compliance, and operational efficiency.
Registration for this event is closed.