Flexera 2023 State of ITAM Report

The Flexera State of ITAM Report reveals:

• ITAM is a critical and strategic function in the enterprise
  • What best describes your function?
  • What's your role?
  • Where does your ITAM team report?
  • Does your organization have a central cloud team such as a CCOE?
  • Does a member of your ITAM/SAM team participate in, or contribute to, your organization's cloud central team/CCOE?
  • What's the level of significant interaction between your SAM team and the following teams?
• Asset management challenges
  • Which statement best describes where you are in implementing SAM in your organization?
  • What SAM-focused responsibilities does your ITAM team have?
  • SAM responsibility by maturity
  • Which statement best describes where you are in implementing HAM in your organization?
  • What HAM-focused responsibilities does your ITAM team have in your organization?
  • SAM team responsibilities and where they report
  • HAM team responsibilities and where they report
  • Estimated wasted spend remains significant across the IT estate
  • How has spending changed over the past year?
  • What are your challenges with SAM?
  • SAM challenges by maturity
• Top initiatives for SAM teams
  • What practices have you implemented for managing SaaS?
  • For your SAM practice, how do you expect to focus on the following areas to change in the next three years?
  • On what SAM initiatives do you want to make progress in the next year?
  • Does your organization have a defined sustainability policy or process for hardware assets?
  • Estimate the percentage of your SAM team's time that's spent responding to audits
• Prevalence of audits
  • How relevant are these technology providers to your SAM program?
  • How relevant are these software vendors to your SAM program?
  • Which vendors have audited your organization in the past three years?
• Cost of audits
  • Estimate how much your organization has paid over the past three years as a result of audits by software vendors
• SAM and HAM success metrics focus on saving money
  • What metrics are used to measure success of your SAM initiatives?
  • What metrics are used to measure success of your HAM initiatives?
  • Estimate the combined savings and cost avoidance you've realized from your SAM program in the past year in millions of US dollars
  • In what areas have you realized actual savings in the past year due to your SAM program?
  • Savings from SAM programs tend to increase as programs mature
• Role of CMDBs and demand for greater visibility into IT assets
  • Does your organization have complete visibility into IT assets and their impact on business outcomes?
  • Do you use your CMDB in your ITAM practice?
  • What assets do you track in your CMDB?
  • Do you export data from your asset management tools into any of the following enterprise systems or CMDBs?
• European Spotlight
  • What size is your organization?
  • Which statement best describes where you are in implementing SAM in your organization?
  • Where does your ITAM team report in your organization?
  • What's the level of significant interaction between your SAM team and the following teams?
  • What SAM-focused responsibilities does your ITAM team have in your organization?
  • What are your challenges with SAM?
  • On which SAM initiatives do you want to make progress in the next year?
  • Which of the following vendors have audited your organization in the past three years?
  • What metrics are used to measure success of your SAM initiatives?
  • In what areas have you realized actual savings in the past year due to your SAM program?