Flexera™
Flexera™
State of ITAM Report
As the technology landscape changes and digital transformation pressures mount, the highest-functioning enterprises are leaning on IT asset management practitioners.
The IT landscape continues to evolve, and this pace of evolution has accelerated with the increased use of public cloud and its associated services, requirements and demands.
The Flexera State of ITAM Report provides insight into who uses ITAM, ITAM usage statistics, and the expanding roles and responsibilities of ITAM practitioners around the globe. Five hundred global ITAM decision makers and practitioners provided insight into their organizations’ ITAM journeys, and how they adapt to ITAM challenges as their IT environments change. This evolving IT landscape creates the demand for new initiatives and areas of focus across the ITAM teams of these organizations.
With the rise in consumption of external IT services, ITAM teams have seen increased spend, as well as waste, in their usage of SaaS.
Estimated wasted spend remains significant across the IT estate
N=427
Source: Flexera State of ITAM Report (October 2022)
To address this increased spend on cloud and cloud-related services, many ITAM teams are requesting inclusion into their organizations’ cloud center of excellence (CCOE), thus expanding their role (and their visibility) within their organization. Inclusion in the CCOE empowers ITAM practitioners to have a more prominent seat at the table with decisions related to software spend in both the cloud and other non-on-premises IT services. In fact, over 80 percent of global ITAM respondents indicated that a member of their team participates and/or contributes to their CCOE team.
Does a member of your ITAM/SAM team participate in, or contribute to, your organization’s CCOE/cloud central team?
N=346
Source: Flexera State of ITAM Report (October 2022)
These insights and more are presented in this year’s Flexera State of ITAM Report. Download the report today to learn more about these topics, and to gather additional insights into the challenges, focuses, initiatives and metrics global ITAM teams are undertaking as they continue to adjust and adapt to the changing needs and requirements of their ITAM practices.
Report highlights
Here’s a sample of key findings from this year’s report based on a survey of 500 IT executives from around the world. Scroll to find out more.
Estimated wasted spend remains significant across the IT estate
N=500
Source: Flexera State of ITAM Report (October 2022)
What’s the level of significant interaction between your SAM team and the following teams?
N=500
Source: Flexera State of ITAM Report (October 2022)
SAM responsibility by maturity
N=500
Source: Flexera State of ITAM Report (October 2022)
Does your organization have a defined sustainability policy or process for hardware assets?
N=500
Source: Flexera State of ITAM Report (October 2022)
Does a member of your ITAM/SAM team participate in, or contribute to, your organization’s CCOE/cloud central team?
N=346
Source: Flexera State of ITAM Report (October 2022)
The technology landscape is changing, and digital transformation pressures are mounting. The highest-functioning enterprises are leaning on IT asset management practitioners who face new and evolving challenges. The Flexera State of ITAM Report provides insight into the makeup and focus of ITAM teams at enterprise-level organizations. The report offers commentary and advice on ITAM usage statistics and trends. These are indicated throughout as Flexera POV (point of view). The report takes a high-level view of IT investments across public cloud, hybrid cloud and SaaS technologies.
The Flexera State of ITAM Report reveals:
- ITAM is a critical and strategic function in the enterprise
- Asset management challenges
- Top initiatives for SAM teams
- Relevance of vendors and audit activity
- Cost of audits
- SAM and HAM success metrics do not align with day-to-day activities
- Role of CMDBs and the demand for greater visibility into IT assets
- European Spotlight
Methodology
The survey tapped 500 global technology executives and leaders in the summer of 2022. They represent a broad cross-section of industries.
Reuse
We encourage the reuse of data, charts and text published in this report under the terms of this Creative Commons Attribution 4.0 International License. You are free to share and make commercial use of this work as long as you attribute the Flexera State of ITAM Report as stipulated in the terms of the license.
This year’s survey is weighted more heavily toward larger companies, with 70% of respondents in organizations with more than 5,000 employees, up from 51% last year. Ten percent of respondents have fewer than 2,000 employees and 10% have more than 100,000 employees (a new category this year).
What size is your organization?
N=500
Source: Flexera State of ITAM Report (October 2022)
