Expert strategies for compliance and cost optimization

ServiceNow is a strategic enterprise vendor—and also one of the most active auditors in the SaaS space. According to the Flexera 2025 State of ITAM Report, over 20% of companies surveyed have faced a ServiceNow audit in the past three years. With ServiceNow’s fiscal year ending in December, many organizations are preparing for renewals—and facing tough questions about license compliance.

Unfortunately, reconciling license usage isn’t straightforward. The data in ServiceNow’s Subscription Management tool often conflicts with the Use Verification Report (also known as the Compliance Report), leaving IT teams in the dark.

Join Flexera’s license management experts for a high-impact session designed to help IT asset managers eliminate uncertainty and take control of their ServiceNow estate.

What you’ll learn:

  • How roles, role types, groups, applications and subscriptions interact—and why it matters for license tracking
  • What data you actually need to determine license requirements based on real usage
  • Key differences between ServiceNow’s native tools and Flexera’s optimization insights
  • Emerging licensing models for AI-driven applications, and what to watch for

Why attend:

  • Get exclusive insights from Flexera, a recognized leader in SaaS management
  • Walk away with actionable strategies to reduce risk and optimize spend
  • Protect your organization from costly audit penalties and renewal surprises

Don’t let compliance complexity catch you off guard. Secure your spot today and take the guesswork out of ServiceNow license management.

Speakers

Clayton Starko
Director, Solutions Architecture & Advisory
Flexera

Clayton Starko serves as a leader within Flexera's Solutions Architecture & Advisory division, with a strategic focus on IT Asset Management (ITAM) and ServiceNow. Clayton is dedicated to enabling customers to achieve tangible business outcomes using Flexera’s solutions, including optimizing outcomes for those utilizing ServiceNow. Clayton possesses deep practical experience in IT Service Management and IT Management, establishing himself as a trusted advisor in navigating complex technical landscapes.

John Suehr
Solutions Architect
Flexera
 

John Suehr is a seasoned Solution Architect with deep expertise in SaaS license management, helping organizations optimize software portfolios and maximize ROI. With a background in product management, he has led initiatives in usage analytics, cost control, and automation. His cross-industry experience—from healthcare to financial services—gives him a unique perspective on software adoption and optimization. Known for translating technical complexity into business impact, John bridges IT and business teams to drive measurable outcomes in software spend and operational efficiency.

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