From discovery and strategic prioritization to license entitlement, compliance and contract alignment, IT asset management (ITAM) teams and their stakeholders have their hands full.
Consider the priorities of software asset management (SAM) teams for example. According to the Flexera 2023 State of ITAM Report, SAM teams at different levels of maturity have some shared responsibilities, but also areas of difference. Organizations at the earliest stages of building their SAM programs identified tracking out-of-date or at-risk (EOL/EOS) software as a primary responsibility, whereas advanced and intermediate SAM programs are focused on tracking use of software licenses on-premises.
NN=229 Advanced, N=131 Intermediate, N=132 Beginner
Source: Flexera 2023 State of ITAM Report
No matter where you are on your ITAM journey, it’s important to build your Enterprise Technology Blueprint with the right data in order to maximize the value of your technology investments. With platforms, tools and in-house solutions all contributing to the complexity and confusion, where should you start? And what should you be using to tackle issues as your program matures?
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