"By 2025, organizations will have an average of five infrastructure and operations (I&O) management tools from markets that do not currently exist in 2020."

Enterprises continually struggle to manage their infrastructure environments. Current frameworks for evaluating management tools are ill equipped for the requirements of increasingly complex infrastructures.

We believe, common key challenges I&O teams encounter include:

  • Infrastructure requirements that are expanding, making tool selection more challenging
  • Cross-market acquisitions which alter long-standing vendor relationships and wear down commitments to products from traditional vendors
  • Management tools that are loosely defined and can overlap, making it difficult for I&O leaders to select the proper tools to satisfy the needs of their organizations

This research presents I&O leaders with a framework for simplifying the tool selection process and enables effective management of modern infrastructure environments.

*Gartner, Rethink Your Infrastructure Management Tool Selection Strategy, Dennis Smith, Roger Williams 28 August 2020

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