Three major trends are occurring in IT right now–an increasing emphasis on the customer experience, digital transformation and the move to the cloud.

This white paper examines the trends and identifies the impact they have on the chief information officer (CIO) and IT staff while also describing the approach senior IT leaders around the world are taking in response.

You can find out what forces are driving these trends. And you’ll discover their implications in multiple areas of IT, such as technology funding, staff skill sets, cybersecurity, governance and IT's role in the business.

The data in this white paper is derived from insights gathered from extensive Flexera research. And it draws from two reports–the Flexera 2020 Digital Transformation Planning Report and the Flexera 2020 CIO Priorities Report. Download the white paper to learn more.

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