Flexera 2023

Tech Spend Pulse

9 of 10 respondents cite increased prices from vendors as a top challenge

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Pulse highlights

Here’s a sample of key findings from this year’s report based on a survey of 506 IT executives from around the world. Scroll to find out more about current trends in technology spend.

IT waste estimates improve

Estimated wasted technology spend

N=431 Desktop, N=435 Data center, N=449 SaaS, N=425 IaaS/PaaS
Source: Flexera 2023 Tech Spend Pulse (Figure 12)

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Investments in artificial intelligence surge

Planned changes to use of external IT resources

Chart: Planned changes to use of external IT resources

N=506
Source: Flexera 2023 Tech Spend Pulse (Figure 27)

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See what else is changing in technology investments

Poor data quality hinders decisions

Challenges in IT decision making

Chart: Challenges in IT decision making

N=506
Source: Flexera 2023 Tech Spend Pulse (Figure 22)

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IT vendor pricing increases

Top spend optimization challenges

Chart: Top spend optimization challenges

N=506
Source: Flexera 2023 Tech Spend Pulse (Figure 23)

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IT work-from-home rates plunge

How has your pace of digital transformation been impacted by economic uncertainty?

Chart: How has your pace of digital transformation been impacted by economic uncertainty?

2023: N=506, 2022: N=501
Source: Flexera 2023 Tech Spend Pulse (Figure 8)

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Discover more workplace trends

This Pulse provides a high-level perspective on technology and spend issues that concern senior procurement and IT leaders as they develop strategies and make decisions that influence the trajectory of their businesses.

The Flexera 2023 Tech Spend Pulse reveals:

Methodology

506 technical professionals and executive leaders worldwide participated in the Flexera 2023 Tech Spend Pulse survey in the summer of 2023. Survey participants include professionals across industries and context areas. All numbers and percentages are rounded to nearest whole number.

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We encourage the reuse of data, charts and text published in this Pulse under the terms of this Creative Commons Attribution 4.0 International License. You are free to share and make commercial use of this work as long as you attribute the Flexera 2023 Tech Spend Pulse as stipulated in terms of the license.

Demographics

This year’s survey targets organizations with more than 2,000 employees, with nearly half (46%) exceeding 10,000 employees.

What size is your organization?

Chart: What size is your organization?

N=506
Source: Flexera 2023 Tech Spend Pulse (Figure 1)

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Similar to previous years, more than two-thirds of respondents were from the Americas, with the vast majority of those from the U.S.

European respondents comprised 29% of the total respondent pool, with the UK contributing 12%.

Where are you located?

Chart: Where are you located?

N=506
Source: Flexera 2023 Tech Spend Pulse (Figure 2)

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This year’s Tech Spend Pulse encompasses a diverse range of industry sectors, led by financial services (20%) and healthcare (11%). Retail and eCommerce, tech: software and industrial products each made up 9% of respondents. Industries with less than 4% representation in the survey are included in the “other” category.

What's your industry?

Chart: What's your industry?

N=506
Source: Flexera 2023 Tech Spend Pulse (Figure 3)

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Most respondents (74%) work in the IT organization, but only 5% identify as IT finance. Departments with a representation of less than 4% are aggregated into the “other” category.

What's your department?

Chart: What's your department?

N=506
Source: Flexera 2023 Tech Spend Pulse (Figure 4)

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The vast majority of respondents work in IT

What's your level?

Chart: What's your level?

N=506
Source: Flexera 2023 Tech Spend Pulse (Figure 5)

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62%

Almost two-thirds of respondents are C-level executives or vice presidents.

An additional 22% are directors within their organization.

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