2024 State of ITAM Report
Proper IT asset management is foundational to managing your hybrid IT estate, but it comes with its own set of unique challenges. It’s an essential process that enables organizations to optimize their IT assets by improving performance, mitigating security risks and reducing costs. However, ITAM tools and processes are evolving quickly as the IT landscape becomes more complex across hybrid on-premises, SaaS and the cloud.
Organizations are dealing with a noticeable increase in the cost of software audits. At the same time, a wide range of stakeholders use data from ITAM platforms, including security, procurement, FinOps and finance. The Flexera 2024 State of ITAM Report provides insight into the makeup and focus of ITAM teams at enterprise-level organizations and offers perspective and advice on current trends. The report takes a high-level view of IT investments across public, hybrid and SaaS technologies.
Report highlights
Here’s a sample of key findings from this year’s report, which represent trends in ITAM, based on a worldwide survey of 503 IT professionals.
What’s your estimated wasted spend across your IT estate?
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Source: Flexera 2024 State of ITAM (Figure 18)
How much do you estimate your organization has paid in software vendor audits over the past 3 years?
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Source: Flexera 2024 State of ITAM (Figure 30)
How relevant are these technologies to your SAM program?
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Source: Flexera 2024 State of ITAM (Figure 27)
Which of the following teams does your SAM team have significant interaction with?
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Source: Flexera 2024 State of ITAM (Figure 10)
In what areas have you realized actual savings in the past year due to your SAM program?
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Source: Flexera 2024 State of ITAM (Figure 33)
Methodology
The Flexera State of ITAM survey tapped 503 technical professionals worldwide in early 2024. The network includes professionals across industries and context areas.
Flexera sources participants from an independent panel that is rigorously maintained and is comprised of vetted respondents with detailed profiles. All numbers and percentages are rounded to the nearest whole number.
At numerous points throughout the report, we’ve provided our own interpretation of the data as Flexera points of view (POV).
Reuse
We encourage the reuse of data, charts and text published in this report under the terms of this Creative Commons Attribution 4.0 International License. You are free to share and use this work commercially as long as you provide attribution to the Flexera 2024 State of ITAM Report as stipulated in the terms of the license.
Commonly used terms:
BYOL: Bring your own license
CCOE: Cloud center of excellence
CMDB: Configuration management database
ESG: Environmental, social and governance
EOL/EOS: End of life/end of service
HAM: Hardware asset management
IaaS: Infrastructure as a service
ITAD: IT asset disposition
ITAM: IT asset management
ITFM: IT financial management
ITSM: IT service management
PaaS: Platform as a service
SaaS: Software as a service
SAM: Software asset management
The Flexera State of ITAM Report reveals:
Demographics
This year’s survey is weighted heavily toward larger companies; 91% of respondents were from organizations with more than 2,000 employees and 11% were from organizations with more than 50,000 employees.
What size is your organization?
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Source: Flexera 2024 State of ITAM (Figure 1)
More than half (58%) of the respondents are from North America, and one-third come from the UK (22%), Germany (7%) or France (4%).
Where are your headquarters located?
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Source: Flexera 2024 State of ITAM (Figure 2)
